HG in Texas said: “Hello, It’s good to know that there is a watchdog out there looking for the better interest of the consumer. I have also been scammed by HSBC. I obtained funiture at Funiture Row for $3645.86 on 12/06 with a no interest percent and no scheduled payment till Jan 2009. As […]
BJ in Illinois said: “I know all about the finance charges that HSBC has on there invoices. And I am still paying my card off. They send an invoice with a $73.00 bill. But at least $60.00 is for finance charge. That makes it pretty hard to pay it down!”
CT in California said: “Purchased a refrigerator about one year ago with the differed interest plan and made monthly payments. Somehow on my July 08 invoice, I missed an alert that said: ‘To avoid deferred finance charges, pay your promotion payoff of $ by xx/xx/…’
Well, I did not pay the payoff amount […]
The following complaints about HSBC, received from individuals around the country, should be considered as allegations only. We make no effort to investigate the validity of complaints submitted by customers and non-customers. Instead we monitor complaints such as these for trends that can be verified, just as we did before Household International was […]
D in Tennessee sent this detailed report about HSBC Finance and HSBC Auto:
“Sent in an overnight auto payoff to the overnight address listed on my invoice. Included a letter requesting specific instructions be followed like; overpayment is included so please overnight my Title once it is prepared. Overnighted my payment on the 3rd and called […]
A couple months ago I sent in a cheque in Canadian funds to pay my Herberger’s account. It was returned stating the cheque must be u.s. funds. I received an invoice with a late charge so immediately sent another cheque written on my canadian account but with no indication of funds. I retrieved the second […]
SW in Florida said: “From what I have always understood, it is illegal for companies to charge a surcharge or additional fee for your choice in method of payment. We challenged that on an initial office visit on 03/26/07 where we were not only charged $2 fee but overcharged a copay(the copay […]
JR in Massachusetts says: “I opened a BestBuy Credit card account in MA six months ago, credit limit was $400, average balance in my account has been under $300. I always send due payments on time as soon as I receive the bill, which is usually two weeks prior to the due date. I noticed a […]
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.
