CC in New England said: “I received an offer for a GM Flex with a 0% for 12 months. Then a 9.99% thereafter. The 12 months are now over but my October statement read 17.99%. HSBC also claimed to have send me prior notification in the mail which didnt happen because I read everything. […]
NM in Tennessee said: “When I decided to purchase a couple of four wheelers and later a street bike, I never dreamed my loan would end up being a “credit card” loan through HSBC. Several years ago my parents had a loan through HSBC and it was a total nightmare for them. That […]
IB in New York said: “I just received a notice in the mail that effective 1/2/09, my interest rate on my HSBC Credit Card will be going up. I have made double and triple payments, and always on time. The customer service representative was rude and told me that everyone’s rates are going up. […]
VR in Florida said: “I just received a notice of an interest rate increase of about 3% on my HSBC card after they jacked it up last year when I requested a reduced rate. (They said “NO”) I have made all payments on time for the past 5 years and make most payments […]
PL in West Virginia said: “We purchased a new vehichle in September 2007. HSBC is the place that approved us (we have bad credit) the car dealer gave us the payment amt per month. We should not have agreed to the loan but we were just glad to get a loan we […]
MS in Pennsylvania said: “We had an ATV loan a while back and after dealing with these idiots, we swore never again. Fast forward to now, some 5 years later. After trading my truck for another,they were gonna finance me with different banks. I went with a higher interest rate with Bank of America […]
Sky in Kentucky said: “A few weeks ago we received a letter from Beneficial saying they now had new financing options that could lower our payment and/or interest rate. So last week we made an appointment and went to our local Beneficial office to see what it was all about. The man we spoke […]
RH in Idaho said: “HSBC are beyond rude. I have read some of the stories here and have experianced the same problem. I was unaware of the “no grace” peroid and was one day late and recieved a 39.00 late fee and they increased my interest rate- when requesting assistance to lower the rate […]
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.
