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GM card rejects transactions to terminate low profit customers

GM in Connecticutt said “I have been a HSBC GM Card holder for fifteen years with a $16,000 credit line. I pay my card in full each month, and have a 800 FICO score. Since November 2008, HSBC has rejected transactions on my card three times with no prior warning. The first […]

HSBC mortgage modification comes with strings attached

PG in Florida said: “I am a disabled Veteran, and HFC has been sucking our blood for so long that I can not bleed anymore. Like the rest of honest folks out there, you work to the bones and aquired the American dreams so the greedy banks can squander billions and give us grief. […]

HSBC claims opt out letter received too late

TT in Virginia said: “I have had three cards with HSBC for several years. I have always paid on time and always pay over the minimum. I received what appeared to be junk mail (it didn’t say where it was from nor was it dated) and almost threw it away. When I read it […]

GM card rate increase from 7 percent to 30 percent

DY in New York said: “I’ve been a GMCARD (HSBC) customer for 8 years and had a nice 7.9% interest rate on my credit card, but after being late 1 day while I was in the hospital they raised my rate to 30.99%. I called and they refused to even consider lowering it, […]

Beneficial HSBC hardship programs requires ruining credit first

MM in Pennsylvania said: “I lost my job in August of 2008 and struggled to keep my mortgage payments on time up till now, December 2008. I called Beneficial several times and wanted to talk to them about deferring one payment and was denied after an approval from one person who I got disconected from […]

GM card at 31 percent pushes risk of foreclosure

JW in Pennsylvania said: “I have had a HSBC GM flex card for about a year and a half now. I used it for a big purchase and have only used it once since (I didnt even have the actual card activated until a few months ago). That was when I noticed […]

HSBC auto loan extension and daily interest nightmare

FP in Illinois said: “I received a car loan from HSBC in 2002. Amongst other problems I’ve had with them, I am currently disputing an incorrect payoff amount on my car loan. I have been paying for my vehicle for six years. My last payment should have been September of this […]

HSBC collection account adds late and overlimit fees

BD in Colorado said: “Had an HSBC Orchard Bank account for two years. I called to close it last December because I no longer needed it. Balance was about $400. I mailed payments in but HSBC claimed my payments didn’t get there in time and charged late and over limit fees […]