A New Jersey former employee said: “I worked for HFC and BFC for the past 4 years and have recently left because of the constant insanity. The pressure to get that 1st mortgage (that doesn’t make any sense!), making sure you “planted all the right seeds” to ensure you sold your Life Insurance, Disability […]
KS in Wisconsin said: “Regarding “WC” in Minnesota and helping customers I say Phooey to them, sounds like HSBC SOS to me. I have friends who work for the company in 25 different states including MN, and they all report that Customer Service is only to be handled by a Sales Assistant only! I […]
Received requesting anonymity, in response to Offshoring of HSBC legal staff questioned: “I am as sick of this offshoring as customers are. The HSBC human resources department is a nightmare. They won’t answer questions by email, you have to fill out some form online that never gets resolved or you get to […]
JF in Pennsylvania sent this report, which we publish in both of our blogs: “How household Financial gets their mortgage customers and makes money? As you probably already know HFC/Beneficial send out live checks in the mail to thousands across the USA monthly. These range from anywhere from 5k, 7k, 10k. They are at […]
NP in Tennessee said: “Several years ago, I bought a satellite receiver system. This was before the digital satellite systems we have now. The financing was arranged through EchoStar and GMAC. The original principle was $2800 for the system and installation, and the monthly payments were guaranteed to be under $70. It was my […]
MS in Texas says: “We purchased a LCD T.V. from Best Buy using a new Best Buy Card interest free promotion. At the time I think we were not made clear in what the sales associate whom was signing us up for the card; truly for what we signed. When my wife went to pay […]
JD in New Hampshire sent us this letter:
State of New Hampshire Banking Department
64B Old Suncook Rd.
Concord NH 03301
Dear Sir/Madam,
Enclosed you find a formal complaint against HSBC finance company. I will try to verbalize my complaint on this attached form. On 4/1/06 I purchased a Suzuki motorcycle VIN# js1vy52ax52105880 for $10,788 under a promotional program offered […]
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.
