PA in South Carolina said: :We too are victims of both HSBC and Solstice Capitol. Refinanced with HSBC in Sept. 2006. No appraisal was ever done yet it shows up on our good faith estimate along with an estimate of our property to be only $150,000 yet we were promised that we […]
MC in Texas said: “Noticed the Debt Cancellation fee that has been on my stmt since I opened the card. Called HSBC about the fee and they would not help me, i asked to speak to a supervisor 4 times then got hung up on by Rachel. Called back and finally got […]
MR in Arizona said this informative copy of his long letter: September 13, 2008
Arizona Department of Financial Institutions and all in CC list.
2910 North 44th Street, Suite 310
Phoenix, Arizona 85018
RE: Loan number: (redacted) HFC-HSBC
• Predatory Lending Practices
• Misrepresentation of lending […]
MB in Minnesota said: “First they hire someone from Mexico who quits and takes all info with him, like our ss#, bank # and had a hay day with it…… All they will do is say sorry, is there anything else we can do for you today??? Then we add another loan to add […]
AC in Ohio said: “Like others I too, signed up for account secure when I received my cards. However, when I became unemployed because of downsizing, and called to activate my benefits, I was told by HSBC that I did not work enough hours. I found out in the application process to activate my […]
SD in Washington said: “Orchard Bank credit insurance consumer rip-off. I was high pressure sold this insurance when I got my master and visa cards last May. After getting approved for SSDI in record time, 6 months, I applied for debt cancellation. After going to 2 doctors, filling out several forms and […]
WM in Ohio said: “This covers 3 topics, the future of HSBC, HSBC insurance and customer responsibility. At this point, HSBC in USA plans on FHA loans and adding Auto Finance to states that currently don’t offer it. I’m not certain that this will save their financial woes in the US.
On the insurance matter, […]
A New Jersey former employee said: “I worked for HFC and BFC for the past 4 years and have recently left because of the constant insanity. The pressure to get that 1st mortgage (that doesn’t make any sense!), making sure you “planted all the right seeds” to ensure you sold your Life Insurance, Disability […]
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.
