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Send statements late and hold payments until they are late too, says HSBC customer

LC in Texas said: “HSBC deliberately sends your statements late and holds your payments so they can charge fees they don’t deserve.They are an evil corporation that should be wiped off the face of the earth!” While that may be LC’s opinion, and while the facts support the theory, how do you prove it? […]

HSBC increases credit card rates effective January 2009

RM said this about HSBC credit cards: “Looks like Black November for HSBC card holders. On Nov 13 2008 I also received a change of terms stating that my rate was going to increase from 8.24 to 14.99 effective Jan 2009. I have never been late on a payment on any debt in […]

HSBC and Best Buy fraud investigation in detail

EI in Oklahoma said: “I received a phone call from HSBC account collections regarding my overdue balance on a Best Buy Credit Card. I explained to the caller that I was not the person, they had the wrong person, as although the last name was the same, the first name was not the […]

$80 HSBC purchase and a $500 balance because of it

NB IN Washington said: “I have multiple sclerosis and get my disability check on the third of each month. All along I have been told by HSBC “no problem, we will fix it”, but have received late charges every month. I have had my friends call and they both were told […]

HSBC bank account and no username or passwords

MS in Nevada said: “Out of fear that my deposits were not insured I opened an online account with HSBC and funded it with tens of thousands of dollars. I never received promised username and password to get into their online banking site — still don’t have them after more than six weeks. […]

Suprime loan given to prime borrower by HSBC

MR in Arizona said this informative copy of his long letter: September 13, 2008
Arizona Department of Financial Institutions and all in CC list.
2910 North 44th Street, Suite 310
Phoenix, Arizona 85018

RE: Loan number: (redacted) HFC-HSBC
• Predatory Lending Practices
• Misrepresentation of lending […]

No statement, then a rate increase. Something shady at HSBC!

JC in Washington said: “In August 2008, I had not received a statement, on August 24 I called HSBC to find out why, I was told the statement was sent. I asked what address she told me 2615 xxxx, I told her that was incorrect it is 12615. She told me my payment was […]

Best Buy Stores and the HSBC late payment system

JY in California said: “My credit is horrible and I needed a new TV. Best Buy (HSBC) agreed to give me a $500 limit so I could get one. They gave me the option of up to 4 or 5 years to pay. Because I wanted to start building my credit back up I […]



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