HSBC Horror Stories

AC in Montana said: “We have been receiving very confusing bills from our purchase from Furniture Row in 2005. We were originally told that our delivery cost would be rolled in to the balance. We found out on August 26, that we owed over 150.00 in finance charges as that bill was past […]

JA in Arizona said: “I have had an excellent credit history and have always made more than the minimum. The amount due was the same for the last 8 months. I received notice on the day the bill was due that I had a late fee. I checked and the […]

RM said this about HSBC credit cards: “Looks like Black November for HSBC card holders. On Nov 13 2008 I also received a change of terms stating that my rate was going to increase from 8.24 to 14.99 effective Jan 2009. I have never been late on a payment on any debt in […]

JF in Virginia said:
“Back when we were desperate to refinance because we had a hardship we decided since we had a loan with Beneficial (subsidairy for HSBC) we would go with them again. At the time were facing foreclosure possibly and had late fees that we were getting behind in. So I called […]

MC in Texas said: “Noticed the Debt Cancellation fee that has been on my stmt since I opened the card. Called HSBC about the fee and they would not help me, i asked to speak to a supervisor 4 times then got hung up on by Rachel. Called back and finally got […]

SK in Maharashtra said: “Though Kranti Khaire selected one person for the role of a technical writer and asked the person to join on September 1 in HSBC GLT Pune Centre, the requirements of the clients changed suddenlyas per Kranti, and the person was told at the 11th hour that she can’t join.

Kranti just […]

TP in Ohio said: “We have been customers in good standing with our GM card since 03/02. We had one late payment and our interest rate jumped from 14.9% to 32% PLUS a $39 late fee. We called and asked for some leniency. We were told no, and that our rate […]

JH in Pennsylvania said: “I pay our GM card online and in full monthly. This month I checked the statement and noticed a ‘nominal apr’ of 30.99%. I went through the past 6 months of online statements and saw it was as high as 31.24%! I e-mailed and requested a lower […]