RD in Missouri said: “Within the past week, I have received at least 4 separate calls from United Recovery Systems, on my cell phone. The calls came from various 800/888/866 numbers. I answered at least 2 of these calls and told the person they had the wrong number; I told them to […]
BM in Washington said: “My son has an account with Guitar Center. Three payments mailed to GC at the same time as other payments were processed by GC more than 10 days after the others mailed on the same date. We were charged a late fee for those three, although it is […]
An Ohio resident said: “One thing that keeps bothering me in a lot of posts is that they keep referring to Household. HSBC now is the owner and now is responsible for its own actions. HSBC is the troubled lender and from what I read on here, they seem just as bad […]
If you ever had an insurance claim that stalled and required a lawyer to get a payment that should have been automatic you know how customer service at HSBC Finance works. Although the company says they have a hardship program for mortgages and second mortgages, it is hard to access. Unsecured loans may […]
BL in Lousianna pointed us to an article on The Consumerist website, (opens in a new window) which is his story. BL (Brian) is suffering from an inoperable malignant brain tumor that may kill him in a matter of months. HSBC still wants $35 from him.
Brian’s complaint is about HSBC Finance, formerly predatory […]
CP in Maryland said: “This company violated the FTC act when trying to contact me at work. Not only did they harass me, but they harassed a secretary and my supervisor. One specific person, James, who was the harasser, complains that you have an attitude when you try to reason with him. He told […]
AD in North Carolina says: “Much like another comment I read on your page… I too Googled Carnegie v Household International, Inc. to try and find out why I was recieving a $154 check from a class action settlement. Indeed, I was young and always eager for additional funds back when I would use […]
The following complaints about HSBC, received from individuals around the country, should be considered as allegations only. We make no effort to investigate the validity of complaints submitted by customers and non-customers. Instead we monitor complaints such as these for trends that can be verified, just as we did before Household International was […]
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.
