JS in Maryland asks: “I sent a detailed letter concerning Household Finance to the Office of Thrift Management in Washington DC who forwarded to the “Commissioner of Finance Regulation, Complaint Unit” in Baltimore back on November 04,2008. The Finance Regulation Department says they never received it! Our attorney tells […]
TA in Michigan said: “I purchased items from ArtVan a year ago under a 1 year financing plan. I paid most of it off prior to the deadline. I was short $500 and called to put the remaining balance on my credit card and was stunned to find out that HSBC didn’t accept credit […]
MR in Arizona said this informative copy of his long letter: September 13, 2008
Arizona Department of Financial Institutions and all in CC list.
2910 North 44th Street, Suite 310
Phoenix, Arizona 85018
RE: Loan number: (redacted) HFC-HSBC
• Predatory Lending Practices
• Misrepresentation of lending […]
If you ever had an insurance claim that stalled and required a lawyer to get a payment that should have been automatic you know how customer service at HSBC Finance works. Although the company says they have a hardship program for mortgages and second mortgages, it is hard to access. Unsecured loans may […]
CF in Connecticut sends a welcome, well written, detailed follow-up to his ongoing battle with HSBC:
“This another follow up to the on going battle with HSBC regarding my mortgage. AS I stated in earlier posts my loan has been found and verified to be in violation of Truth in Lending, RESPA and HOPA. HSBC has […]
I have different accounts with Household companies since 1999 and up until maybe a year and a half ago. At that time I began having problems every single time I called Customer Service. Nothing was ever noted in my account when ever it was said to be, harassing phone calls through out the […]
By anonymous submission a Washington state resident says: “I have recently spoken with investigators from the WA state Attorney General’s office and the Department of Financial Institutions. They need your help in prosecuting Household and Beneficial Finance business practices.
Past and present employees and customers need to contact the office of the Washington State […]
CM in Indiana said: “I worked for HFC/BFC/HSBC for 5 years in one of their call centers. I saw so many wrong doings with peoples financial lives. There wasn’t a person, a household on the other end of the phone, just fresh meat.
The management there and company wide didn’t have […]
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.
