ML in Florida said: “The interest rate on my credit card began at 18.9% and remained at that rate for approximately four years. Then suddenly, without cause, they raised it to 20.9%, and later 24.9%. They continue to refuse to give a valid explanation to why. Then I missed a payment due to […]
CS in Florida said: “I got a loan from Household in 1998 for $16000 for a car because my credit was not good. Had problems from the beginning with getting my payments credited properly. At one point toward the end of the loan period I received an offer from them to settle my account […]
DR in Virginia said: ” I have worked for HSBC Finance/Household Finance/Beneficial Finance for some time now. I have managed multiple Branch Offices and shared great success as an employee of this Company. In the time I have been with the Company, I have had first hand accounts that the culture in […]
RK in Arizona said: “In october of 2004 I cashed what is termed a “Live Check”. I had returned from active duty and was trying to restart my business. After not receiving a bill for the first payment in November I made an inquiry to find out about my statment. My first payment […]
TT in Georgia said: “All started when I signed up for a “Northern Tool” account due to a significant discount on a large purchase. The 1 year same as cash deal was fine and the full payment was received on time.
Later I had to put a small purchase on the charge card since […]
KF in FLorida said: “My husband and i purchased a Plasma TV from Best Buy using 2 methods: An HSBC account and a HSBC Mastercard account (as listed as # 2 in one of your reports) at Christmas time 2008. We have since consolidated some C.C.’s and HSBC was one of them. The […]
RD in Missouri said: “Within the past week, I have received at least 4 separate calls from United Recovery Systems, on my cell phone. The calls came from various 800/888/866 numbers. I answered at least 2 of these calls and told the person they had the wrong number; I told them to […]
BM in Washington said: “My son has an account with Guitar Center. Three payments mailed to GC at the same time as other payments were processed by GC more than 10 days after the others mailed on the same date. We were charged a late fee for those three, although it is […]
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
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