KS in Arizona said: “Received a BestBuy credit card sponsored by HSBC. The deal was - deferred interest for 2 years on a $3000 purchase. Payments were made throughout the 2 years paying the card down to $389.00 left in the last month. I paid the $389.00 15 days after due […]
JS in Maryland asks: “I sent a detailed letter concerning Household Finance to the Office of Thrift Management in Washington DC who forwarded to the “Commissioner of Finance Regulation, Complaint Unit” in Baltimore back on November 04,2008. The Finance Regulation Department says they never received it! Our attorney tells […]
Up until October 2004, my husband had steady employment as an aeronautical Engineer In early 2004 we refinanced with Beneficial Finance. Days after refinancing my husband was forced into early retirement.This also happened after hubby’s 401K plan through his employer lost 3/4 of its value. We lived carefully on a 401K plan that was […]
DV in Ohio said: “My daughter bought a laptop from Best Buy with the 2 year no finance charge and got a credit card but she did not sign up for any insurance. When the card came a month later and she called to activate it she repeatedly said no to any other […]
TA in Michigan said: “I purchased items from ArtVan a year ago under a 1 year financing plan. I paid most of it off prior to the deadline. I was short $500 and called to put the remaining balance on my credit card and was stunned to find out that HSBC didn’t accept credit […]
MR in Arizona said this informative copy of his long letter: September 13, 2008
Arizona Department of Financial Institutions and all in CC list.
2910 North 44th Street, Suite 310
Phoenix, Arizona 85018
RE: Loan number: (redacted) HFC-HSBC
• Predatory Lending Practices
• Misrepresentation of lending […]
CT in California said: “Purchased a refrigerator about one year ago with the differed interest plan and made monthly payments. Somehow on my July 08 invoice, I missed an alert that said: ‘To avoid deferred finance charges, pay your promotion payoff of $ by xx/xx/…’
Well, I did not pay the payoff amount […]
ML in Florida said: “The interest rate on my credit card began at 18.9% and remained at that rate for approximately four years. Then suddenly, without cause, they raised it to 20.9%, and later 24.9%. They continue to refuse to give a valid explanation to why. Then I missed a payment due to […]
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.
