HSBC Horror Stories

PS in Illinois said: “Horror story! I missed a payment, my payment was late! Why? Because HSBC is too cheap to write the name of the organization it works for. I applied for credit from Sears. I received a bill from HSBC. Thought it was advertising so I set it […]

CA in Canada said: “I recently called HSBC customer service because I was complaining about the past due amount of $97.00 which I don’t deserve. They didn’t send me the statement that I should be getting every month for 3 times. It’s a good thing that I was able to pay them on time […]

CF in Connecticut sent this update: “I want to add this as an update to an on going horror story regarding HSBC Mortgage Services Inc.. I am to appear before the States Attorney and file formal complaint for billing fraud committed by HSBC. The states Attorney has reviewd my complaint and attached documents from […]

DR in Wisconsin sent this follow-up: “I looked at your Attorneys General blog and realized the one item listed for Wisconsin is MY horror story.

A year ago without my knowledge, Beneficial/HSBC mailed an unsolicited open check offer to someone who had the same name as I, but who lived 125 miles away. The […]

CS in Idaho reports this about HSBC: “We purchased a HDTV in Feb of 2007 on a same as cash basis expiring end of 2010. My first payment was late one day due to the Memorial Day holiday. They agreed to waive the $35 fee and told me it could take two […]

WB in Georgia exposed this HSBC claim:  “My wife and I have a credit card with HSBC/Orchard Bank, we have not used our cards in a year, but have been making the minimum payments monthly as we should. Come to find out another company has taken money off the card for some type of Credit […]