CL in Texas said: “My husband and I bought a car from Alford Cheverolet Oct 2004, and have been late with a payment a time or two but always send a money gram. Well, HSBC has informed me that money grams bounce and that me and my husband owe late fees. […]
RD in Florida said: “Just trying to find your account with HSBC bank on line is almost impossible. In 2006 I purchased a Suzuki motorcycle, 2 years later I still owe what I paid for the motorcycle, even though I made extra payments and was never late. At least I didn’t think […]
A person in Indiana said: “I am a current employee of HSBC/Beneficial. I have been there for 11 yrs. I have tried to quit, but with the market being so bad, there is nowhere to go. My BSM recently strong armed a fellow AE into putting an elderly couple into a 40 […]
VM in Wisconsin said: “My mistake was that I had a credit card that I didn’t use since 2004 - In Sept 07 I received a statement with a previous balance, and finance charges. I called to find out what this was - I was informed I made a purchase in May 07 but […]
KB in Oklahoma said: “I’m so happy to find this site. I’m being swallowed whole by a home loan, equity loan and side loan with beneficial. With the outrageous interest we can no longer make our payments and have decided to let them foreclose on our house. I’m interested in others’ experiences with Beneficial […]
KS sent this report: “I worked for HFC/Beneficial for 3 years. We all know the management are goofs, and the President (Detelich) is the biggest goof of all. I read about the customer relations issue, and must say that what was reported is not all-truthful. The branch people are not allowed to handle customer […]
MK in Nevada said: “I spent 30 minutes reading these “horror” stories and couldn’t help but laugh at the laziness of those posting messages. Have some responsibility for not following your finances. To fall 60 days past due and complain that your credit is ruined is rediculous, pay your bill. Whining […]
CS in Idaho reports this about HSBC: “We purchased a HDTV in Feb of 2007 on a same as cash basis expiring end of 2010. My first payment was late one day due to the Memorial Day holiday. They agreed to waive the $35 fee and told me it could take two […]
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.
