HSBC Horror Stories

SK in Pennsylvania said: “I check my bank account every day to see what has posted to my account since I’m not the greatest person out there to keep track of their money. I checked it this morning and there was a “PreAuthorized Debit from HSBC RS” for $20.00. I called the bank to […]

JG in Alsaka said: “We were unable to make payments to Sears for a balance of around $3000. Sears used a high power collections firm, Routh Crabtree to file suit against us and to avoid a judgement and subsequent garishment, etc. we agreed to payment terms with the collections firm for an amount nearly […]

SK in Kentucky said: “Here is a copy of our 5th and most recent letter we sent last week to Beneficial/HSBC. We got the wording from another watchdog site and the HUD website:

Dear Beneficial/HSBC;
This is a “Qualified Written Request” under Section 6 of the Real Estate Settlement Procedures Act (RESPA). We are writing to […]

WM in Ohio said: “This covers 3 topics, the future of HSBC, HSBC insurance and customer responsibility. At this point, HSBC in USA plans on FHA loans and adding Auto Finance to states that currently don’t offer it. I’m not certain that this will save their financial woes in the US.

On the insurance matter, […]

KS in Wisconsin said: “Regarding “WC” in Minnesota and helping customers I say Phooey to them, sounds like HSBC SOS to me. I have friends who work for the company in 25 different states including MN, and they all report that Customer Service is only to be handled by a Sales Assistant only! I […]

This is from another former employee requesting anonymity:
“Having recently left the company on my own accord, you could say that I still very much have my finger on the pulse of the daily operations of the scam machine HFC/Beneficial. Shortly before I left the upper management team approved the use of a new sales tactic […]

JC in Marylands said (redacted): “I am writing you to voice my opinion and concerns regarding my above referenced account. Also, by copy of this letter, I am bringing your business practices to the attention of my Senators, Benjamin L. Cardin and Barbara A. Mikulski. Your recent treatment of (me) my account […]

The following complaints about HSBC, received from individuals around the country, should be considered as allegations only. We make no effort to investigate the validity of complaints submitted by customers and non-customers. Instead we monitor complaints such as these for trends that can be verified, just as we did before Household International was […]