HSBC Horror Stories

JF in Virginia said:
“Back when we were desperate to refinance because we had a hardship we decided since we had a loan with Beneficial (subsidairy for HSBC) we would go with them again. At the time were facing foreclosure possibly and had late fees that we were getting behind in. So I called […]

JO in South Carolina said: “I was a HFC/Beneficial Manager for 10 years. I was forced to take a demotion in Jan 2008, I closed 1 Branch in SC due to optimzition and was FIRED on Thursday of last week for supposedly a “Time Entry Error”. My DSM walked into my branch […]

BP in Minnesota said: “I have been receiving calls from HFC Beneficial for over 7 years! They keep asking for a woman that I don’t even know and I tell them she is not here and never has been and please don’t call here againn! I am on the don’t call list […]

LD in Arizona said: “I have an HFC second mortgage and a credit line which HSBC moved to Beneficial. I made a payment over the phone for both accounts, to the same customer service rep during the same call. One payment was credited properly. The other was denied for incorrect checking account information? How […]

RB in California said: “HERE IS THE KEY TO THE HFC/BENEFICIAL/HSBC lock!
I just finished reading nearly 20 pages of complaints on RIPOFF REPORTS.

As an ex-employee - all of the horrible stories are true.
HSBC even delayed payment of my PENSION.
1 - Call your TV station, the consumer complaint reporter.
Tell them your HSBC story.
2 - Call […]

WM in Ohio said: “This covers 3 topics, the future of HSBC, HSBC insurance and customer responsibility. At this point, HSBC in USA plans on FHA loans and adding Auto Finance to states that currently don’t offer it. I’m not certain that this will save their financial woes in the US.

On the insurance matter, […]

GD in Alabama said: “I currently have a loan with HFC which I was told was at 17% when it was financed. This was a closed-end loan. Now they are telling me the only way to pay down the principal is to pay more than the payment amount. They take over 75% of my […]

BT in Arizona said: “I’m a former long term employee and manager with HSBC (HFC/Bene). Talked to current DSM friend who confirmed rumors of 80+ additional HFC/Bene retail branches to close by end of June. Where and exactly when is closely guarded, however the spin is sure to be ‘optimization’ in this current tough […]