HG in Texas said: “Hello, It’s good to know that there is a watchdog out there looking for the better interest of the consumer. I have also been scammed by HSBC. I obtained funiture at Funiture Row for $3645.86 on 12/06 with a no interest percent and no scheduled payment till Jan 2009. As […]
CO in North Carolina said: “Beneficial, who is a subsidiary of HSBC, extracted an additional payment from my account that should not have come out. They promised to pay any bank fees incurred as a result of their error. This occurred back in July. It is now the end of September […]
HD in Florida said: “At Northern Tool we accepted what we thought was a ‘1-year same-as cash’ credit line. HSBC starting sending us bills that reflected it was a regular credit line with 28% interest. We attempted to call them on eight occasions to discuss/pay the bill. Everytime we called the telephone […]
RN in Minnesota sent the following analysis: “I tried to open a HSBC direct savings account for $25,000.00 On July 1st I filled out an application online and submitted it. On July 8 two small deposits were made to may account by HSBC. I received an email on July 10th from them which […]
FD in Idaho said: “Long story short..HSBC started by dating bills first of month, I would receive around the 15th at the earliest, a suggested mail in payment date of the 19th for a bill due the 30th. If I didnt mail by 19th, I was penalized for late payment even though I […]
SK in Kentucky said: “Here is a copy of our 5th and most recent letter we sent last week to Beneficial/HSBC. We got the wording from another watchdog site and the HUD website:
Dear Beneficial/HSBC;
This is a “Qualified Written Request” under Section 6 of the Real Estate Settlement Procedures Act (RESPA). We are writing to […]
MG in New York sent this report: “Opened a checking account at an HSBC branch near Rochester, NY. I had not made any transactions on the account. Noticed a withdraw on a statement. Went to the branch where I opened the account. The teller printed the transaction, which was filled out incorrectly, signature definitely […]
CG in New England sent a copy of a letter to the Attorney General: “I am writing to you to explain my situation. I made a transaction through Western Union MTCN:(redacted) to get my loan out of collections and back into payment mode as I was advised from the collections DEPT at HSBC […]
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
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