MD in Michigan said: “HSBC has been harassing me with hang ups and one ring calls. At first I didn’t think much of it but after a bit it wouldn’t stop. I’m glad I found your website, I called the CEO’s office, got an answer and told them to stop. He said […]
Z in Maryland said: “Beneficial and Household will not change until HSBC clears out all upper management (DSM,DGM,RGM, Vice-Presidents) involved in their finance division that remains in place prior to the State settlements. Those managers create a climate of do or die at the customers expense. If they’re allowed to stay in place […]
The following complaints about HSBC, received from individuals around the country, should be considered as allegations only. We make no effort to investigate the validity of complaints submitted by customers and non-customers. Instead we monitor complaints such as these for trends that can be verified, just as we did before Household International was […]
TH in New Yorks says: “I have been on the phone between Home Depot and HSBC all morning. No yelling, just trying to get something accomplished. Then I was told my card would not work so I had to call the bank where we signed up in Cortland NY. I spoke with Rachel and […]
G.E. in California sent this report about customer service calls at 5 AM: “In May of 2006 I purchased a Kawasaki Vulcan 900 Classic at Luke’s Kawasaki in Charleston, SC (843-572-4541). The motorcycle was financed through HSBC. I purchased the bike with a contract stating the low monthly payments would be $69 a month for 24 […]
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.