BM in Washington said: “My son has an account with Guitar Center. Three payments mailed to GC at the same time as other payments were processed by GC more than 10 days after the others mailed on the same date. We were charged a late fee for those three, although it is […]
DB in Michigan says: “In Decenber of 2006 we ordered a drum set and cymbles from Giardinelli on line. We were told of the date of delivery and it didnt come. We called them at 18002882334 and was told of another date. Only the drum set came…no cymbles…it noted on the order form as a […]
LR in Rhode Island says: “I have been trying for 3 days to make payment on line. I called the Guitar Center but they left me on hold for over 30 minutes. Finally I had to hang up.”
Editor’s note: This person is trying to make a payment online to HSBC. The Guitar Center credit card […]
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
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