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What HSBC says is not what HSBC does

RD in Illinois said: “I had set up automatic monthly payments on my HSBC card for a charity. The first time my card went over limit, I contacted HSBC, so they would not put any more charges through. I was told it was taken care of. I had also written a letter […]

HSBC attacks customer over $15 monthly payment

JA in Arizona said: “I have had an excellent credit history and have always made more than the minimum. The amount due was the same for the last 8 months. I received notice on the day the bill was due that I had a late fee. I checked and the […]

HSBC says MoneyGrams bounce, then charges late fees

CL in Texas said: “My husband and I bought a car from Alford Cheverolet Oct 2004, and have been late with a payment a time or two but always send a money gram. Well, HSBC has informed me that money grams bounce and that me and my husband owe late fees. […]

Suggestion on filing public complaints about HSBC

RB in California said: “HERE IS THE KEY TO THE HFC/BENEFICIAL/HSBC lock!
I just finished reading nearly 20 pages of complaints on RIPOFF REPORTS.

As an ex-employee - all of the horrible stories are true.
HSBC even delayed payment of my PENSION.
1 - Call your TV station, the consumer complaint reporter.
Tell them your HSBC story.
2 - Call […]

HSBC attitude about short sale clearly documented here

A friend in Virginia said this about attempting a short sale and his dealings with HSBC:
“Through job loss and a long period of serious illness that had a devastating impact on our finances, my wife and I found ourselves in a situation where we feared we would not be able to continue paying for our […]

HSBC adds $78 per month in fees for a $500 credit card

BS in Pennsylvania said: “My daughter had a store credit card open that went into default. She was trying to handle on her own but to no success. By the time I got involvd her $500 limit credit card had gone to $1015 with late charges and over limit fees of $39 each ($78/month) […]

HSBC sent no credit card and no statement for 18 months

NL in Wisconsin said: “If I was to give advice to anyone with a HSBC card… GET RID OF THE DAMN THING!! Well there is the point that I am going to try to put across. I used to work for Younkers about 2 years ago. When I was hired they automatically signed me […]

HSBC $13,000 early payoff penalty for $79,000 mortgage in Ohio

CM in Ohio said: “We have struggled in our life with money alittle. We were able to refinance with HSBC in 02 on our home amount of $79,000.00 payments of $787.14 a month. Now things are looking up for us and we are refinancing our home with Fifth Third Bank in Ohio. […]



Household HSBC Watch is a watchdog and consumer advocacy organization We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.Household HSBC Watch is not associated or affiliated with HSBC in any way
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