HSBC Horror Stories

AC in Montana said: “We have been receiving very confusing bills from our purchase from Furniture Row in 2005. We were originally told that our delivery cost would be rolled in to the balance. We found out on August 26, that we owed over 150.00 in finance charges as that bill was past […]

DM in VIrginia said: “I paid off my Best Buy promotion balance before the date on my Nov 07 statement (the one that says, “pay by this date or you will have to pay full interest”). Now I am getting harassed, saying that I didn’t pay it off by the required date […]

NG in Texas said: “I received the last statement for my “BEST BUY” account on 12-10-2007 and mailed the total amount due on 12-18-07 since this was my last ‘interest free’ month. This check did not clear my account until 1-2-08 so I attempted to call HSBC to find out what was going on. […]

The Lawyers and Settlements website has a great article worth reading if you plan on using your Best Buy card for any interest free promotion this holiday season. Here is an excerpt:

“…When the statement came in, he noted the payment due date of June 15, 2007 indicated beside the balance, and made his Best […]

The following complaints about HSBC, received from individuals around the country, should be considered as allegations only. We make no effort to investigate the validity of complaints submitted by customers and non-customers. Instead we monitor complaints such as these for trends that can be verified, just as we did before Household International was […]

Those attempting to defend HFC and Beneficial like to say “we don’t make that kind of loan anymore” or defend the company in other ways. While some former employees speak of customer abuse when they were with HFC or Beneficial, others comment on positive changes. Other than a small $10 million settlement for […]

HSBC and others offer interest free promotions through merchants such as Best Buy. This blog is filled with complaints about how these accounts are handled, thus we publish this alert here. In fact only moments ago we received a new complaint about this practice, stating that the final payment was not credited for […]

AP in Pennsylvania said: “HSBC has been playing the no interest game with me on my Best Buy Card. I pay off the balance so that I do not get hit with the interest at the end of the promotional period. They manipulate the payment so about $2 is left on that item […]