HSBC Horror Stories

CG toldus: “I received a letter in the mail from HSBC. Usually I don’t open letters from strange banks. Although this time I did open it to find that HSBC claims that I owe the annual credit card fee. I took this as strange and a little infringing on my personal rights since I […]

EI in Oklahoma said: “I received a phone call from HSBC account collections regarding my overdue balance on a Best Buy Credit Card. I explained to the caller that I was not the person, they had the wrong person, as although the last name was the same, the first name was not the […]

MR in Arizona said this informative copy of his long letter: September 13, 2008
Arizona Department of Financial Institutions and all in CC list.
2910 North 44th Street, Suite 310
Phoenix, Arizona 85018

RE: Loan number: (redacted) HFC-HSBC
• Predatory Lending Practices
• Misrepresentation of lending […]

WG in oregon said: “HSBC has been collection menions have been hounding me for weeks for payment on a fraudlent credit card account that was created from my stolen identity. I have filed a complaint with the County Sheriff’s Office where I reside and provided the case # to HSBC. Their fraud department agreed […]

VH in Oregon said: “I am frustrated…I have received paperwork from a HSBC subsidiary mortgage company called Solstice Capital that has fradulent information about me on it. I tried to contact Solstice and their answer was to offer to take me off their mailing list but there was nothing they could/would do to […]

ES in North Carolina reports this problem: “Please explain how HSBC can mail me documents showing my mortgage with them 11/1995 when I have my mortgage papers from SAXON & Meriteck showing my mortgage was paid off in 1997? I also received HUD papers (detailed) from HSBC/HFC Mortgage with my signature forged dated 11/1995. What […]

RG in Arizona said: “Do not use HSBC for mortgages or refinancing unless you love to go through hell and lose money. I have investigations ongoing from state and federal agencies along with the better business bureau into the business practices of HSBC Bank, Mortgage Division. The complaint concerns two issues:
1.) Deceptively assuring customers […]

DN in Georgia said: “3/9/08 - A couple of weeks ago I received a letter in the mail from HSBC Taxpayer Financial Services, Inc., out of Delaware. I’d actually never heard of HSBC so assumed it was someone trying to sell me something in tax season. Inside was a letter indicating I owed a […]