LB in Florida said: “Several loans with HFC. Never a problem with payment even when hospitalized 2 times within 6 months. This is my FIRST late payment ever. They started harassing me several times a day at home and work during the Grace period. Was advised to not contact me at work because I had […]
LP in Florida says: “I was a Household Finance customer. The first loan I had with them seemed to get larger instead of getting smaller with each payment. So in August 2002 I went to them refinanced the loan and had it put on the EZ-Pay plan so that there would be no reason […]
The following complaints about HSBC, received from individuals around the country, should be considered as allegations only. We make no effort to investigate the validity of complaints submitted by customers and non-customers. Instead we monitor complaints such as these for trends that can be verified, just as we did before Household International was […]
TM in Florida says: “They have taken so much of my money on my house mortgage all due to late fees and its not been correct. I have even gone to my attorney general. They are supposed to be looking into this, but I have not heard anything. If anyone can […]
MC in Florida says: “Talk about not being able to get response from HSBC, I live 4 miles from one of the main centers (Brandon FL). My Mtg was purchased by HSBC. I pay my Mtg 7-10 Days early every month. In the early part of 2007 I was having some issues with my […]
KA in Florida says: “Several months ago, I accepted a balance transfer offer from HSBC for 0% for a year that has turned out to be the worst mistake of my life. I received my first bill last month with a minimum of $241 due on my $24,099 balance. No problem. I paid $500 with […]
ME in Florida says: “I accepted “pre-approved” HSBC offer with balance transfer sheet attached. Requested an $18000 transfer from one of my other accounts, some of which have credit limits double that. HSBC sent a shiny new card with a puny 10K limit, tagged on a $99 transfer fee and maxed it out for me, […]
PH in Florida simply states: “We are being charged a late fee on a bill that we received the day the bill was due.”
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.
