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Customer and HSBC FFPM Carmel Holdings go to court

JB in Pennsylvania said: “To make a long story short, I have (2) two accounts with HSBC. My Auto account is working out good, but the credit card account, that another story… I was paying the due amount posted, and was about $100 or so from my credit limit, HSBC took my payment, […]

Suprime loan given to prime borrower by HSBC

MR in Arizona said this informative copy of his long letter: September 13, 2008
Arizona Department of Financial Institutions and all in CC list.
2910 North 44th Street, Suite 310
Phoenix, Arizona 85018

RE: Loan number: (redacted) HFC-HSBC
• Predatory Lending Practices
• Misrepresentation of lending […]

Indian report HSBC Finance and UK National Lottery question

A resident of india asks: “I have received some of the mails from HSBC Finance Corporation and these are the following addresses. They announced me as a UK national lottery winner. I urgently want to know […]

Florida HSBC account sent to collection for unknown reason

LP in Florida says: “I was a Household Finance customer. The first loan I had with them seemed to get larger instead of getting smaller with each payment. So in August 2002 I went to them refinanced the loan and had it put on the EZ-Pay plan so that there would be no reason […]

Advocates submit 212 HSBC complaints to investigators for 2007

The following complaints about HSBC, received from individuals around the country, should be considered as allegations only. We make no effort to investigate the validity of complaints submitted by customers and non-customers. Instead we monitor complaints such as these for trends that can be verified, just as we did before Household International was […]

Former Beneficial Finance BSM speaks out

With reports like this we will not publish the sender’s initials, only the state that the report came from. This was received from the state of Virginia:

“I am no longer with HSBC, but I was there for 8 years. I worked as a collections unit manager and then a BSM for Beneficial. I work […]

HSBC Fouls Up Automobile Loan Lien Releases

KT in North Carolina sends are report that echoes so many others on this subject:
“I bought an automobile with an HSBC loan in 2004 which was paid off in 2005. There was no history of late or missed payments.

What we did miss, was that we never got a lien release letter from the company. Two […]

Texas Customer Says HSBC Billing is a Scam

CA in Texas says: “I got my first bill from HSBC. We got it on 8/6/2007, mailed payment. 8/7. I didn’t get my bill for September., so I called them on 9/18 and they said they mailed it. Well it seems odd to me that I’m not having any problem with any other bill […]



Household HSBC Watch is a watchdog and consumer advocacy organization We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.Household HSBC Watch is not associated or affiliated with HSBC in any way
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
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