KS in Arizona said: “Received a BestBuy credit card sponsored by HSBC. The deal was - deferred interest for 2 years on a $3000 purchase. Payments were made throughout the 2 years paying the card down to $389.00 left in the last month. I paid the $389.00 15 days after due […]
JS in Maryland asks: “I sent a detailed letter concerning Household Finance to the Office of Thrift Management in Washington DC who forwarded to the “Commissioner of Finance Regulation, Complaint Unit” in Baltimore back on November 04,2008. The Finance Regulation Department says they never received it! Our attorney tells […]
AJ in Ohio said: “HSBC Finance calls every day, four or five times a day. If you answer, they ask for your name, but won’t tell you who they are before you verify that you are who they are calling for. If you refuse to answer their questions until they tell you who they […]
AC in Montana said: “We have been receiving very confusing bills from our purchase from Furniture Row in 2005. We were originally told that our delivery cost would be rolled in to the balance. We found out on August 26, that we owed over 150.00 in finance charges as that bill was past […]
SR in Maryland said: “Watch your bills closely from HSBC Direct Merchants Bank, Nevada. I noticed on my current bill that they had recorded my payment for the month as _0.00. I had sent them a payment, as I always do the same time each month, on the 5th. Then, I […]
KC in Nebraska said: “We contacted HSBC (Solstice Capital) to discuss refinancing our loan. When we spoke to the loan officer she said they had a “no-risk” appraisal policy and we would get our money back if the loan did not go through. The value of our house has gone down and […]
Up until October 2004, my husband had steady employment as an aeronautical Engineer In early 2004 we refinanced with Beneficial Finance. Days after refinancing my husband was forced into early retirement.This also happened after hubby’s 401K plan through his employer lost 3/4 of its value. We lived carefully on a 401K plan that was […]
PL in New Mexico said: “While stationed in Utah Feb 2007 my wife and I purchased two Suzuki ATV’s they were financed through HSBC Suzuki. We thought everything was fine until in June 2007 I received a phone call stating I owed $298.00 for late fees. I asked how could my payments be late […]
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.
