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What HSBC says is not what HSBC does

RD in Illinois said: “I had set up automatic monthly payments on my HSBC card for a charity. The first time my card went over limit, I contacted HSBC, so they would not put any more charges through. I was told it was taken care of. I had also written a letter […]

Send statements late and hold payments until they are late too, says HSBC customer

LC in Texas said: “HSBC deliberately sends your statements late and holds your payments so they can charge fees they don’t deserve.They are an evil corporation that should be wiped off the face of the earth!” While that may be LC’s opinion, and while the facts support the theory, how do you prove it? […]

HSBC collections calls from 7AM till midnight

TH in Georgia said: “I continue to be harrassed by HSBC and IDT Carmel about my $255 CC Debt. Due to late charges and misc. fees I continue to be harassed as much as 12 times a day. At times stemming from 7am until 11:52pm including weekends. The amount they want […]

HSBC fails to show up in court, summary judgement is today

Ds in Pennsylvania said: “I am suing HSBC for $7.8 million for wrongful foreclosure and all the violations that go with it. I have requested proof of ownership (note) along with many forms mandated by the banking commission. Also I have requested exact proof of any binding contract between HSBC and myself in which […]

HSBC has problems with David’s Bridal - fair warning

A Missouri resident said: “I have had problems with my David’s Bridal since I opened it. They managed to move my due date back over 4 days even though they are on a 30/31 day cycle, caused late fees and was told they don’t refund them. Then they tried to tell me I should […]

Grandfather furious over Best Buy payment scam

JL in Indiana said: “My grandson purchased a stereo for his car at Best Buy in early 2008. His payments were $19 per month. In May, he enlisted in the Marines and went to boot camp. I made payments for him. My grandson came back from […]

Best Buy RewardZone MasterCard annual fee or no annual fee?

DH in California said: “Here are three different bad experiences with the Best Buy credit card, serviced by HSBC Retail Services:

1. I made a purchase at Best Buy with a promotional “same-as-cash” three-month no-interest plan. This plan was due to expire on a Friday. I attempted to make the payment online the day before […]

HSBC says MoneyGrams bounce, then charges late fees

CL in Texas said: “My husband and I bought a car from Alford Cheverolet Oct 2004, and have been late with a payment a time or two but always send a money gram. Well, HSBC has informed me that money grams bounce and that me and my husband owe late fees. […]



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