HSBC Horror Stories

MR in Arizona said this informative copy of his long letter: September 13, 2008
Arizona Department of Financial Institutions and all in CC list.
2910 North 44th Street, Suite 310
Phoenix, Arizona 85018

RE: Loan number: (redacted) HFC-HSBC
• Predatory Lending Practices
• Misrepresentation of lending […]

KG in Massachusetts said: “In December, 2007, I requested an itemized accounting and payoff from HFC/HSBC group so clients could refinance.

HFC refused to render an accounting, although my clients had evidence to show that they had fully paid and had made additional payments on principal.
Since then, I have now made nearly 22 […]

ES in North Carolina sends this opinion: “Please explain how HSBC Watchdog does the consumer any good?
I read all of the complaints posted but I see no action done by HSBC other than sending fraudulent documents and getting away with their deceptions. You would probably get better results going to a chat room. […]

CF in Connecticut sends a welcome, well written, detailed follow-up to his ongoing battle with HSBC:
“This another follow up to the on going battle with HSBC regarding my mortgage. AS I stated in earlier posts my loan has been found and verified to be in violation of Truth in Lending, RESPA and HOPA. HSBC has […]

The following complaints about HSBC, received from individuals around the country, should be considered as allegations only. We make no effort to investigate the validity of complaints submitted by customers and non-customers. Instead we monitor complaints such as these for trends that can be verified, just as we did before Household International was […]

DD in Pennsylvania said: “Levitz Furniture / HSBC Retail Services has charged us for a debt cancellation fee that we never signed up for. Last month customer service said they removed the charge and issued a $44 credit, but they did not. Phone calls go on hold for hours. No reply to […]

The Federal Reserve Board released the final statement of federal regulatory agencies on subprime mortgage lending recently. The release was done on behalf of the Federal Reserve’s Board of Governors, the Office of the Comptroller of the Currency, the Federal Deposit Insurance Corporation, Office of Thrift Supervision, and the National Credit Union Administration (the Agencies.)

During […]

In breaking news from New Delhi India it was announced that the investigative arm of India’s anti-monopoly watchdog has recommended action against HSBC for making false promises to credit card customers and violating the RBI guidelines.

Specifically HSBC has been accused of processing payments late and allegedly delaying delivery of bills.  With a track record of doing […]