CO in North Carolina said: “Beneficial, who is a subsidiary of HSBC, extracted an additional payment from my account that should not have come out. They promised to pay any bank fees incurred as a result of their error. This occurred back in July. It is now the end of September […]
MB in Minnesota said: “First they hire someone from Mexico who quits and takes all info with him, like our ss#, bank # and had a hay day with it…… All they will do is say sorry, is there anything else we can do for you today??? Then we add another loan to add […]
RS in Massachusettes said: “HSBC has an web site (https://www.accountcentralonline.com/cmuser/login/show.do) where you can pay your bill, view your statements and get reports of your past statements that show the total spending by each statement (with a bar graph visual), as well listing the detailed purchases. On June 26, 2008, I utilized the “Total […]
ME in Kentucky said: “I applied and was approved for the Best Buy credit card provided by HSBC. While applying for the card I was told that I could walk into the store to make payments. When my first payment was due I drove to the store looked around and then tried to make […]
GP in New Hampshire said: “I have had my mortgage with HSBC from many years. I was always a good customer. I fell on hard times and they refused to work with me. I was in pre-forclosure for 2 years. During that time I gave them every extra cent I […]
JP in New York said: “I opened an account with Bose in February or March of 2007. I am extremely disappointed with HSBC at this point. On March 3rd, 2008 I submitted a payment online utilizing my mothers checking account. I received a screen that said Bank Account Added. […]
I have different accounts with Household companies since 1999 and up until maybe a year and a half ago. At that time I began having problems every single time I called Customer Service. Nothing was ever noted in my account when ever it was said to be, harassing phone calls through out the […]
LP in Florida says: “I was a Household Finance customer. The first loan I had with them seemed to get larger instead of getting smaller with each payment. So in August 2002 I went to them refinanced the loan and had it put on the EZ-Pay plan so that there would be no reason […]
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.
