JT told us this rather quickly: “I submitted a written check for 100.00 dollars and the HSBC Retail Services department withdrew 1100.00 dollars from my account. My bank charged me with an insufficient fund fee and so did HSBC. I called HSBC and my bank. HSBC will now take up to 30 days to […]
JH in Minnesota reported: “Boy if this doesn’t sound familiar! In May 2004 I never got a statement from my HSBC Union Platinum Master Card. In April I get a bill with a $35.00 late fee. I called customer service and got the rudest, unprofessional customer service rep with an attitude. Kept saying “read […]
A former HSBC employee said: “As a former employee who left… I had enough of seeing customers being deceived and treated like dirt. The turn over in my office was ridiculous. Each new manager was more ruthless than the previous and their eyes were on the bottom line…what there bonus would be […]
We will leave the initials and location off of this submission: “I am a former household employee, I can give you alot of the dirt on household. On ethics and laws that are broken. On how they phrase things to mislead customers. Its a sleazy, sleazy business that abuses the customer […]
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.
