RS in Iowa said: “On March 6th I received a phone call from my husband while I was at work saying that my car had been repossessed. I was livid, I had mailed them in $2000, so that I could pay off my car faster. The only thing they let him take out of […]
The following complaints about HSBC, received from individuals around the country, should be considered as allegations only. We make no effort to investigate the validity of complaints submitted by customers and non-customers. Instead we monitor complaints such as these for trends that can be verified, just as we did before Household International was […]
SG in Texas sends a copy of a letter:
“I wrote this letter to the V.P. of Customer Service after a bad experience:
I am writing today to inform you of inaccurate information provided to me. I called Retail Service 800 number today and could not make myself heard. I would like to explain my […]
Expatriates with accounts at HSBC Panama are complaining about unexplained high fees and appalling service. One reader closed her HSBC/Banistmo account and explained on an expat bulletin board: “(…) my savings account dropped below $2,500 several months ago and they charged me $10, although they advertise a minimum balance for savings account of $50.
I made […]
An open letter to HSBC, Knight Vinke and Stephen Green
Classic Country Music history, videos, and articles
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
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