JP reported: “I made a payment by check to HRS Retail Services and they electronically took out only a partial payment and we were charged late fees. HSBC blamed my bank on accepting the funds, but they are the ones who submitted the amount. They would not find my check as my bank […]
PB in Arizona says: “HSBC should be classified as organized crime, first I was being charged for the disability insurance in which I never signed up for and everytime I talk to these people they would say we’ll remove it no problem.
|June 20th 2007|
After 12 long months of being charged this fee […]
I mailed a payment on the 1st or 2nd of month for payment due 14th of month. They (HSBC) receive the check and they do not deposit it. They wait until the 15th for it to be past due, then they charge a past due and and take the payment as electronic check for the amount […]
MR asks: “HSBC is constantly calling my house and never leaves a message. I finally answered because I knew who it was. They claimed our account was two months past due. All of our payments are current and have been made every month by electronic check. I had the same experience with another account with […]
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
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