JA in Arizona said: “I have had an excellent credit history and have always made more than the minimum. The amount due was the same for the last 8 months. I received notice on the day the bill was due that I had a late fee. I checked and the […]
CG in New England sent a copy of a letter to the Attorney General: “I am writing to you to explain my situation. I made a transaction through Western Union MTCN:(redacted) to get my loan out of collections and back into payment mode as I was advised from the collections DEPT at HSBC […]
KO in Texas said: “I opened an account with Lumber Liquidators (under HSBC) in August 2007 with a promo rate through Feb 2008. In January 2008, my statement showed full payment was due by Feb 7 or I would owe an additional $800 of deferred finance charges.
I knew that I was going […]
RP in Florida asks: “I have been with HSBC for 2 years and never was late on paying my bills, I get a letter that due to my credit score they are raising my percentage rate up to 29.49%. How can they change it so drastically and get away with this and how can […]
The following complaints about HSBC, received from individuals around the country, should be considered as allegations only. We make no effort to investigate the validity of complaints submitted by customers and non-customers. Instead we monitor complaints such as these for trends that can be verified, just as we did before Household International was […]
JP reported: “I made a payment by check to HRS Retail Services and they electronically took out only a partial payment and we were charged late fees. HSBC blamed my bank on accepting the funds, but they are the ones who submitted the amount. They would not find my check as my bank […]
PB in Arizona says: “HSBC should be classified as organized crime, first I was being charged for the disability insurance in which I never signed up for and everytime I talk to these people they would say we’ll remove it no problem.
|June 20th 2007|
After 12 long months of being charged this fee […]
I mailed a payment on the 1st or 2nd of month for payment due 14th of month. They (HSBC) receive the check and they do not deposit it. They wait until the 15th for it to be past due, then they charge a past due and and take the payment as electronic check for the amount […]
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.
