CC in New England said: “I received an offer for a GM Flex with a 0% for 12 months. Then a 9.99% thereafter. The 12 months are now over but my October statement read 17.99%. HSBC also claimed to have send me prior notification in the mail which didnt happen because I read everything. […]
KH in Kansas says: “This report involves an HSBC Best Buy credit card which was used to purchased a big-screen TV.
Payments were made on time every month, for the duration of the financing deal. The deal was set to expire on 12/7/07.
My final payment covering the balance remaining was […]
The following complaints about HSBC, received from individuals around the country, should be considered as allegations only. We make no effort to investigate the validity of complaints submitted by customers and non-customers. Instead we monitor complaints such as these for trends that can be verified, just as we did before Household International was […]
D in Tennessee sent this detailed report about HSBC Finance and HSBC Auto:
“Sent in an overnight auto payoff to the overnight address listed on my invoice. Included a letter requesting specific instructions be followed like; overpayment is included so please overnight my Title once it is prepared. Overnighted my payment on the 3rd and called […]
SN in California says: “HRS Card / HSBC services my Costco account, and in an attempt to keep the card active, after one year of paying cash at Costco, I recently made a purchase for $255 using my credit card. I have always paid my bills through the mail, as I prefer a ‘paper […]
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.
