MR in North Carolina said: “I purchased a jet ski with an introductory apr of 6.99%. I was late on only 1 payment. Here it is two years later and my apr has jumped to 18.99%. My payments have gone from $152/month to $330/month. To be honest, when I purchased the jet ski, […]
SR in Maryland said: “Watch your bills closely from HSBC Direct Merchants Bank, Nevada. I noticed on my current bill that they had recorded my payment for the month as _0.00. I had sent them a payment, as I always do the same time each month, on the 5th. Then, I […]
PL in New Mexico said: “While stationed in Utah Feb 2007 my wife and I purchased two Suzuki ATV’s they were financed through HSBC Suzuki. We thought everything was fine until in June 2007 I received a phone call stating I owed $298.00 for late fees. I asked how could my payments be late […]
TH in Georgia said: “I continue to be harrassed by HSBC and IDT Carmel about my $255 CC Debt. Due to late charges and misc. fees I continue to be harassed as much as 12 times a day. At times stemming from 7am until 11:52pm including weekends. The amount they want […]
JB in Pennsylvania said: “To make a long story short, I have (2) two accounts with HSBC. My Auto account is working out good, but the credit card account, that another story… I was paying the due amount posted, and was about $100 or so from my credit limit, HSBC took my payment, […]
DT in Pensylvania said: “I have a car payment with HSBC. I was late with a payment because of surgery and set up a payment with HSBC. In other words, HSBC was notified that I would be late. On the normal due date HSBC began calling me. They call five […]
JB in Pennsylvania said: “I wish I had known about this website this summer when my mother and I got a refinance on our house with Beneficial. The loan was funded on June 24th and we wanted to have our payments at the beginning of the month. HSBC said we could if […]
A Missouri resident said: “I have had problems with my David’s Bridal since I opened it. They managed to move my due date back over 4 days even though they are on a 30/31 day cycle, caused late fees and was told they don’t refund them. Then they tried to tell me I should […]
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.
