SR in Maryland said: “Watch your bills closely from HSBC Direct Merchants Bank, Nevada. I noticed on my current bill that they had recorded my payment for the month as _0.00. I had sent them a payment, as I always do the same time each month, on the 5th. Then, I […]
CG toldus: “I received a letter in the mail from HSBC. Usually I don’t open letters from strange banks. Although this time I did open it to find that HSBC claims that I owe the annual credit card fee. I took this as strange and a little infringing on my personal rights since I […]
RN in Virginia said: “I wish I had seen your report before I used my debit card on-line to buy from northern tools. I ordered a light on 10/18/2008 the purchase amount was automatically deducted from my acct at that time. On 10/24/2008 my item was shipped. I checked my account and found […]
MR in Arizona said this informative copy of his long letter: September 13, 2008
Arizona Department of Financial Institutions and all in CC list.
2910 North 44th Street, Suite 310
Phoenix, Arizona 85018
RE: Loan number: (redacted) HFC-HSBC
• Predatory Lending Practices
• Misrepresentation of lending […]
RS in Massachusettes said: “HSBC has an web site (https://www.accountcentralonline.com/cmuser/login/show.do) where you can pay your bill, view your statements and get reports of your past statements that show the total spending by each statement (with a bar graph visual), as well listing the detailed purchases. On June 26, 2008, I utilized the “Total […]
The following complaints about HSBC, received from individuals around the country, should be considered as allegations only. We make no effort to investigate the validity of complaints submitted by customers and non-customers. Instead we monitor complaints such as these for trends that can be verified, just as we did before Household International was […]
G.E. in California sent this report about customer service calls at 5 AM: “In May of 2006 I purchased a Kawasaki Vulcan 900 Classic at Luke’s Kawasaki in Charleston, SC (843-572-4541). The motorcycle was financed through HSBC. I purchased the bike with a contract stating the low monthly payments would be $69 a month for 24 […]
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.
