KS in Wisconsin said: “Regarding “WC” in Minnesota and helping customers I say Phooey to them, sounds like HSBC SOS to me. I have friends who work for the company in 25 different states including MN, and they all report that Customer Service is only to be handled by a Sales Assistant only! I […]
KS recently said: “I just finished reading about the complaint regarding the sale of the optional payment protection coverages, and must agree that this writer hit the nail on the head. I lost over 50 loans when managers refused to run loan documents unless the client took all three coverages and a home & […]
A former HSBC employee said: “As a former employee who left… I had enough of seeing customers being deceived and treated like dirt. The turn over in my office was ridiculous. Each new manager was more ruthless than the previous and their eyes were on the bottom line…what there bonus would be […]
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
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