HSBC Horror Stories

SR in Maryland said: “Watch your bills closely from HSBC Direct Merchants Bank, Nevada. I noticed on my current bill that they had recorded my payment for the month as _0.00. I had sent them a payment, as I always do the same time each month, on the 5th. Then, I […]

GC in Iowa said: “I’m looking for an attorney who is a consumer advocate. 60-90 days after not paying on my HSBC NA bank card, for financial reasons, I was sued by HSBC Bank NV. However, I do not have a contract with this bank. The credit card was issued by […]

AB in Ohio said: “HSBC NV has made 22 requests for my credit history between July 2006 and Sept 2007. Who are they, why do they keep checking my credit history and why did they all of a sudden stop? I am trying to re-establish my credit after a (medical) bankruptcy and have […]

The following complaints about HSBC, received from individuals around the country, should be considered as allegations only. We make no effort to investigate the validity of complaints submitted by customers and non-customers. Instead we monitor complaints such as these for trends that can be verified, just as we did before Household International was […]

JR in Minnesota says: “Beware, Direct Merchants Bank credit cards are also backed by HSBC. HSBC also shows Finance Charges as new purchases after upping the APR to 29.99 percent. Will avoid ALL merchants and banks that use HSBC in any way. Suggest you do too.”

DA in Texas says: “On Sept. 5, I called HSBC / Direct Merchants to pay off my account. I asked to speak to a supervisor. I told the supervisor that I could arrange a bill pay through my bank (which they would recieve in 3 days), or I would pay by phone if they […]

W. J. says this about HSBC Direct Merchants Bank:  “I am a typical victim of this HSBC Direct Merchant scandal. With a court order, it can be proven they did something seriously illegal and broke their promise. Long story short, I did something to the checking account I set up online to make payment to […]