CG in Colorado said: “Just gotten an email saying that my credit card was charged, but that some information was not matching. I cancelled my Best Buy card about a year ago. I’ve called the number they provided on my answering machine, and left voicemail, and an email stating that any charge […]
ME in Kentucky said: “I applied and was approved for the Best Buy credit card provided by HSBC. While applying for the card I was told that I could walk into the store to make payments. When my first payment was due I drove to the store looked around and then tried to make […]
GR in Arizona said: “In December 2006 I became disabled due to a minor accident but continued to make my payments on my Suzuki motorcycle account. In March 2007 I was informed that a secondary problem had developed and that I would be hospitalized for major surgery. I April 2007 I attempted via 3 […]
TH in Michigan said: “When you’re making a large purchase and signing up for Best Buy’s ‘no interest’ plan, DO NOT SIGN UP FOR THE ACCOUNT SHIELD PROTECTION!
During the application process, you sign your name a lot of times. I recall stopping to ask about the “optional” Account Shield Protection and the BB […]
The following complaints about HSBC, received from individuals around the country, should be considered as allegations only. We make no effort to investigate the validity of complaints submitted by customers and non-customers. Instead we monitor complaints such as these for trends that can be verified, just as we did before Household International was […]
RL in Oregon said: “I made my final payment to HSBC/Best Buy a full 6 days before the due date via online payment from my bank. This was in connection with their same as cash promotion. Conveniently, the payment was not made to my acct for 11 days so I was nailed for $305 […]
AG in Texas reports: “First, thank you for your great website! I’m an HSBC victim. I first received an HSBC account through a Suzuki dealer totaling $7000 + in early 2006 and then a second account at a Honda Dealer totaling $10000 + in mid 2006. HSBC makes it easy for consumers to fall into […]
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.