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HSBC refunds bogus debt cancellation fee

MC in Texas said: “Noticed the Debt Cancellation fee that has been on my stmt since I opened the card. Called HSBC about the fee and they would not help me, i asked to speak to a supervisor 4 times then got hung up on by Rachel. Called back and finally got […]

HSBC Zero percent interest - my butt, says Best Buy customer

RD in Iowa said: “Started seeing “Debt Cancellation” charges on my Best Buy Statement. I NEVER sign up for credit insurance. The customer service rep, an employee of HSBC, said that I had. I didn’t put up a fight, just had them cancel the coverage. Zero Percent Interest, my butt.”

Editor’s […]

Daughter gets Best Buy debt cancellation anyway, Mom is upset with HSBC

DV in Ohio said: “My daughter bought a laptop from Best Buy with the 2 year no finance charge and got a credit card but she did not sign up for any insurance. When the card came a month later and she called to activate it she repeatedly said no to any other […]

Best Buy customer finds debt cancellation fee

RW in Arkansas said: “ON 08/24/2008 I PURCHASED A TV/BLU-RAY DVD AT THE FAYETTEVILLE BEST BUY STORE UNDER A PROMOTIONAL PROGRAM “TAKE 3-YEARS TO PAY WITH ZERO INTEREST.” WHEN I RECEIVED MY FIRST STATEMENT FROM HSBC I NOTICED A “DEBT CANCELLATION” CHARGE OF $28, WHICH I DID NOT ELECT NOR AUTHORIZE, AND WASN’T GIVEN […]

HSBC ensures NO customer satisfaction at Best Buy

DA in Texas said: “We were taken Hook-Line & Stinker!!! We were never given the option of a “Debt Cancellation” when we signed up for the Best Buy credit card. It was not even explained to us. It just showed up on our bill.”

Editor’s Note: Here is how the scam works: Debt […]

Investigation of Best Buy and HSBC Account Shield - finally

Our editors decided to publish the following information: “My name is Sean McGrew, and I’m a Legal Assistant to attorney Dan Bryden, with the law offices of Sprenger + Lang. We are conducting an investigation of Best Buy and HSBC’s “Account Shield” debt cancellation program. In the past, persons have posted on this blog […]

A call for insurance commission investigation of HSBC

SD in Washington said: “Orchard Bank credit insurance consumer rip-off. I was high pressure sold this insurance when I got my master and visa cards last May. After getting approved for SSDI in record time, 6 months, I applied for debt cancellation. After going to 2 doctors, filling out several forms and […]

Ohio customer says HSBC and Best Buy are crooks

CC in Ohio said: “Ok WOW, I am one of those many with the same problem with this Best Buy HSBC debt cancellation, What a scam, I cannot believe something has not been done, talk about a real thief. I am single and work hard for what I have only to have a legal […]



Household HSBC Watch is a watchdog and consumer advocacy organization We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.Household HSBC Watch is not associated or affiliated with HSBC in any way
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
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