HSBC Horror Stories

MR in Arizona said this informative copy of his long letter: September 13, 2008
Arizona Department of Financial Institutions and all in CC list.
2910 North 44th Street, Suite 310
Phoenix, Arizona 85018

RE: Loan number: (redacted) HFC-HSBC
• Predatory Lending Practices
• Misrepresentation of lending […]

DH in California said: “Here are three different bad experiences with the Best Buy credit card, serviced by HSBC Retail Services:

1. I made a purchase at Best Buy with a promotional “same-as-cash” three-month no-interest plan. This plan was due to expire on a Friday. I attempted to make the payment online the day before […]

RM in Virginia said: “In 2005 my husband and I bought a Suzuki motorcycle not realizing it was with a HSBC credit card. We did not receive a statement for the first payment and received a very nasty phone call from the company. It didn’t matter to them that the reason it was […]

RC in Missouri said: “I had a motercycle financed to me in 2006 and owner fininanced that bike to someone else. I bought another in 2007 and have had numerous problems with HSBC and just thought it was me. You cannot use online billpay in Iraq it won’t work, even if your […]

A friend in Virginia said this about attempting a short sale and his dealings with HSBC:
“Through job loss and a long period of serious illness that had a devastating impact on our finances, my wife and I found ourselves in a situation where we feared we would not be able to continue paying for our […]

A New Jersey former employee said: “I worked for HFC and BFC for the past 4 years and have recently left because of the constant insanity. The pressure to get that 1st mortgage (that doesn’t make any sense!), making sure you “planted all the right seeds” to ensure you sold your Life Insurance, Disability […]

KG in Michigan said: “I was receiving about 6 calls a day for a good two months from the HSBC 800 number. (I googled it) Finally, I got a call from a woman with a hard to decipher Indian accent AT MY JOB! She said she was from Household and noticed that I set […]

RG in Arizona said: “Do not use HSBC for mortgages or refinancing unless you love to go through hell and lose money. I have investigations ongoing from state and federal agencies along with the better business bureau into the business practices of HSBC Bank, Mortgage Division. The complaint concerns two issues:
1.) Deceptively assuring customers […]