HSBC Horror Stories

MR in Arizona said this informative copy of his long letter: September 13, 2008
Arizona Department of Financial Institutions and all in CC list.
2910 North 44th Street, Suite 310
Phoenix, Arizona 85018

RE: Loan number: (redacted) HFC-HSBC
• Predatory Lending Practices
• Misrepresentation of lending […]

DW in Pennsylvania said: “I did a refinance to close my Direct Merchants HSBC account, and the attorney that did the closing sent the check out to pay off this account. A week after being sent they called my attorney to see what to do with a check with a account number and my […]

CE in North Carolina said: “I setup my account to pay my Best Buy bill through HSBC online. I made the payment (more than minimun) then went about my business. I received an email statement a few weeks later to make the next month’s payment. When I logged into my acct, I discovered that […]

AM in California said: “copy of email I sent to HSBC… Beware people, Ochard Bank is a disgrace to this country…
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May 7, 2008 (almost a year after I closed my account with you, I suddenly receive a bill…)

Customer Service:
I paid my credit card in full last July. I sent you two cancellation […]

JP in New York said: “I opened an account with Bose in February or March of 2007. I am extremely disappointed with HSBC at this point. On March 3rd, 2008 I submitted a payment online utilizing my mothers checking account. I received a screen that said Bank Account Added. […]

AN in Georgia said: “I paid off my motorcycle loan with HSBC. I received a letter indicating that it was paid in full and that my title was enclosed. There was no title included. I called customer support and was told they did not have the title and it was my […]

MM in North Carolina says this about a claim to Beneficial Finance:
“Incident reported 06/17/07. Last known possession of item 06/16/07. Claim form submitted within 90 day time frame via certified mail (7007 0220 0001 2018 xxxx). Recd. by BFC on 09/13/07 10:37 am. 09/24/07 notice from BFC states claim received but denied due to […]

As HSBC Finance begins to crumble people should understand the history of predatory lending with an emphasis on Household International and HSBC Finance. Our case study is found on eBay, and proceeds support the Household - HSBC Watch watchdog program and keep their volunteers busy instead of getting real jobs like being the greeter […]