DJ in Florida says this about HSBC merchant Best Buy Stores, the consumer electronics giant: “Why does Best Buy use the horrific HSBC Nevada Household Finance credit card company to service its credit cards. These people are like mafia loan sharks! There are so many other better companies that could be used. […]
EI in Oklahoma said: “I received a phone call from HSBC account collections regarding my overdue balance on a Best Buy Credit Card. I explained to the caller that I was not the person, they had the wrong person, as although the last name was the same, the first name was not the […]
CO in North Carolina said: “Beneficial, who is a subsidiary of HSBC, extracted an additional payment from my account that should not have come out. They promised to pay any bank fees incurred as a result of their error. This occurred back in July. It is now the end of September […]
MR in Arizona said this informative copy of his long letter: September 13, 2008
Arizona Department of Financial Institutions and all in CC list.
2910 North 44th Street, Suite 310
Phoenix, Arizona 85018
RE: Loan number: (redacted) HFC-HSBC
• Predatory Lending Practices
• Misrepresentation of lending […]
CF in Connecticut sends a welcome, well written, detailed follow-up to his ongoing battle with HSBC:
“This another follow up to the on going battle with HSBC regarding my mortgage. AS I stated in earlier posts my loan has been found and verified to be in violation of Truth in Lending, RESPA and HOPA. HSBC has […]
DN in Georgia said: “3/9/08 - A couple of weeks ago I received a letter in the mail from HSBC Taxpayer Financial Services, Inc., out of Delaware. I’d actually never heard of HSBC so assumed it was someone trying to sell me something in tax season. Inside was a letter indicating I owed a […]
KS in Wisconsin said: “Regarding “WC” in Minnesota and helping customers I say Phooey to them, sounds like HSBC SOS to me. I have friends who work for the company in 25 different states including MN, and they all report that Customer Service is only to be handled by a Sales Assistant only! I […]
Received requesting anonymity, in response to Offshoring of HSBC legal staff questioned: “I am as sick of this offshoring as customers are. The HSBC human resources department is a nightmare. They won’t answer questions by email, you have to fill out some form online that never gets resolved or you get to […]
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