HSBC Horror Stories

A person in Indiana said: “I am a current employee of HSBC/Beneficial. I have been there for 11 yrs. I have tried to quit, but with the market being so bad, there is nowhere to go. My BSM recently strong armed a fellow AE into putting an elderly couple into a 40 […]

JT in New Hampshire said: “I used HSBC through Kawasaki, to purchase my ATV, but after 4 months i paid it off due to the fact it was taking more than a week to acknowledge payments, sometimes incuring late fees. It took them 2 months to acknowledge the acct. was paid off and […]

JS in Oregon said: “I too have been a victem of HSBC’s unprofessional handling of my loan. They simply “lost” a loan payment and put a 30 day late on my credit which cost me a low rate conventional refinance. They corrected the problem too late for me to get a decent loan. I […]

RS in Massachusettes said: “HSBC has an web site (https://www.accountcentralonline.com/cmuser/login/show.do) where you can pay your bill, view your statements and get reports of your past statements that show the total spending by each statement (with a bar graph visual), as well listing the detailed purchases. On June 26, 2008, I utilized the “Total […]

AC in Arizona said: “A wedding dress was paid for through David’s Bridal in Missouri for about $1000. About $200 payments were made for a few months until I started missing a few payments. Around June, my husband and I realized we still had this account open and paid it off in […]

DR in Virginia said: ” I have worked for HSBC Finance/Household Finance/Beneficial Finance for some time now. I have managed multiple Branch Offices and shared great success as an employee of this Company. In the time I have been with the Company, I have had first hand accounts that the culture in […]

SK in Kentucky said: “Here is a copy of our 5th and most recent letter we sent last week to Beneficial/HSBC. We got the wording from another watchdog site and the HUD website:

Dear Beneficial/HSBC;
This is a “Qualified Written Request” under Section 6 of the Real Estate Settlement Procedures Act (RESPA). We are writing to […]

WM in Ohio said: “This covers 3 topics, the future of HSBC, HSBC insurance and customer responsibility. At this point, HSBC in USA plans on FHA loans and adding Auto Finance to states that currently don’t offer it. I’m not certain that this will save their financial woes in the US.

On the insurance matter, […]