NM in Tennessee said: “When I decided to purchase a couple of four wheelers and later a street bike, I never dreamed my loan would end up being a “credit card” loan through HSBC. Several years ago my parents had a loan through HSBC and it was a total nightmare for them. That […]
RM said this about HSBC credit cards: “Looks like Black November for HSBC card holders. On Nov 13 2008 I also received a change of terms stating that my rate was going to increase from 8.24 to 14.99 effective Jan 2009. I have never been late on a payment on any debt in […]
IB in New York said: “I just received a notice in the mail that effective 1/2/09, my interest rate on my HSBC Credit Card will be going up. I have made double and triple payments, and always on time. The customer service representative was rude and told me that everyone’s rates are going up. […]
SR in Maryland said: “Watch your bills closely from HSBC Direct Merchants Bank, Nevada. I noticed on my current bill that they had recorded my payment for the month as _0.00. I had sent them a payment, as I always do the same time each month, on the 5th. Then, I […]
MR in Arizona said this informative copy of his long letter: September 13, 2008
Arizona Department of Financial Institutions and all in CC list.
2910 North 44th Street, Suite 310
Phoenix, Arizona 85018
RE: Loan number: (redacted) HFC-HSBC
• Predatory Lending Practices
• Misrepresentation of lending […]
A person in Indiana said: “I am a current employee of HSBC/Beneficial. I have been there for 11 yrs. I have tried to quit, but with the market being so bad, there is nowhere to go. My BSM recently strong armed a fellow AE into putting an elderly couple into a 40 […]
JT in New Hampshire said: “I used HSBC through Kawasaki, to purchase my ATV, but after 4 months i paid it off due to the fact it was taking more than a week to acknowledge payments, sometimes incuring late fees. It took them 2 months to acknowledge the acct. was paid off and […]
JS in Oregon said: “I too have been a victem of HSBC’s unprofessional handling of my loan. They simply “lost” a loan payment and put a 30 day late on my credit which cost me a low rate conventional refinance. They corrected the problem too late for me to get a decent loan. I […]
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.