SS in Ohio said: “In March, 2008, I transferred my Best Buy balance to a newly acquired credit card. By mistake I transferred a higher balance than was due. I have been waiting since 4-10-08 for my refund. Today 6-23-08, for the fourth time, I have been asked to call the […]
DM in New Jersey says: “What a nightmare… The loan that never goes below $6000. Unending interest, finance charges, late fees. Husband was injured on the job, and after 18 months I finally was told by a CSR that we had disability insurance on this loan. Jumped through 100 hoops, and now a […]
The following complaints about HSBC, received from individuals around the country, should be considered as allegations only. We make no effort to investigate the validity of complaints submitted by customers and non-customers. Instead we monitor complaints such as these for trends that can be verified, just as we did before Household International was […]
D in Tennessee sent this detailed report about HSBC Finance and HSBC Auto:
“Sent in an overnight auto payoff to the overnight address listed on my invoice. Included a letter requesting specific instructions be followed like; overpayment is included so please overnight my Title once it is prepared. Overnighted my payment on the 3rd and called […]
NP in Tennessee said: “Several years ago, I bought a satellite receiver system. This was before the digital satellite systems we have now. The financing was arranged through EchoStar and GMAC. The original principle was $2800 for the system and installation, and the monthly payments were guaranteed to be under $70. It was my […]
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.