RD in Florida said: “Just trying to find your account with HSBC bank on line is almost impossible. In 2006 I purchased a Suzuki motorcycle, 2 years later I still owe what I paid for the motorcycle, even though I made extra payments and was never late. At least I didn’t think […]
JY in California said: “My credit is horrible and I needed a new TV. Best Buy (HSBC) agreed to give me a $500 limit so I could get one. They gave me the option of up to 4 or 5 years to pay. Because I wanted to start building my credit back up I […]
FD in Idaho said: “Long story short..HSBC started by dating bills first of month, I would receive around the 15th at the earliest, a suggested mail in payment date of the 19th for a bill due the 30th. If I didnt mail by 19th, I was penalized for late payment even though I […]
SP in California said: “After receiving a couple late fee charges for paying my bill on the first day of each month (my due date is the 31st) I wrote HSBC in January requesting that my payment due date be moved from the 31st to the 3rd or 4th of the month. My reason […]
CC in Ohio said: “Ok WOW, I am one of those many with the same problem with this Best Buy HSBC debt cancellation, What a scam, I cannot believe something has not been done, talk about a real thief. I am single and work hard for what I have only to have a legal […]
DS in Minnesota said: “I’ve experienced the same tactics listed in your published complaints: spending hours on the phone trying to get through to there number, submitting my payment on or prior to my due date to be informed by late fees that the due date is meaningless, as payment must be onlined BEFORE […]
KS sent this report: “I worked for HFC/Beneficial for 3 years. We all know the management are goofs, and the President (Detelich) is the biggest goof of all. I read about the customer relations issue, and must say that what was reported is not all-truthful. The branch people are not allowed to handle customer […]
KC in Florida says: “When you try and pay your bill online on the “Due Date” it will not let you set up payment until tomorrow. But you can rush pay on the “Due Date” for $15. They are crooks. The Due Date should mean the due date not the “you are too […]
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.