DT in Pensylvania said: “I have a car payment with HSBC. I was late with a payment because of surgery and set up a payment with HSBC. In other words, HSBC was notified that I would be late. On the normal due date HSBC began calling me. They call five […]
MR in Arizona said this informative copy of his long letter: September 13, 2008
Arizona Department of Financial Institutions and all in CC list.
2910 North 44th Street, Suite 310
Phoenix, Arizona 85018
RE: Loan number: (redacted) HFC-HSBC
• Predatory Lending Practices
• Misrepresentation of lending […]
AO in North Carolina said: “I paid off my HFC (Member HSBC Group) in May. I paid the online balance of $8507.11. Subsquently I have received bills for finance charges. In the ensuing months I have received bills for finance charges on the finance charge. I have called numerous times […]
WM in Ohio said: “This covers 3 topics, the future of HSBC, HSBC insurance and customer responsibility. At this point, HSBC in USA plans on FHA loans and adding Auto Finance to states that currently don’t offer it. I’m not certain that this will save their financial woes in the US.
On the insurance matter, […]
PB in Tennessee said: “I can agree/ relate with SO MUCH of these complaints! I can attest to these insane calls from India because we have fallen on HARD times and gotten behind on our vehicle payment. I have had these rude people call at 6:55 AM on SUNDAY MORNING!!! Every other creditor has […]
I have different accounts with Household companies since 1999 and up until maybe a year and a half ago. At that time I began having problems every single time I called Customer Service. Nothing was ever noted in my account when ever it was said to be, harassing phone calls through out the […]
GC in Vermont said: “HSBC is on my credit report. I cannot even remember the Merchant my ex-husband had used. In a divorce situation, creditors don’t care who is responsible according to the courts; as we all know, both parties in a joint enrollment situation are responsible as far as the merchants are concerned. […]
BG in South Carolina said: “The debt collectors in India don’t have a clue and are harassing in violation of the Fair Debt Collections Act. They call you night and day to set up payment arrangement and when you do, you still get phone calls. When you finally answer and explain that you have […]
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.