RM said this about HSBC credit cards: “Looks like Black November for HSBC card holders. On Nov 13 2008 I also received a change of terms stating that my rate was going to increase from 8.24 to 14.99 effective Jan 2009. I have never been late on a payment on any debt in […]
SR in Maryland said: “Watch your bills closely from HSBC Direct Merchants Bank, Nevada. I noticed on my current bill that they had recorded my payment for the month as _0.00. I had sent them a payment, as I always do the same time each month, on the 5th. Then, I […]
PL in New Mexico said: “While stationed in Utah Feb 2007 my wife and I purchased two Suzuki ATV’s they were financed through HSBC Suzuki. We thought everything was fine until in June 2007 I received a phone call stating I owed $298.00 for late fees. I asked how could my payments be late […]
BH in Missouri said: “I was just checking out my credit report and noticed this HSBC/RS. I was like what the blank is that…so I put it in my search browser and this is why I am here. Apparently they are affilliated with Best Buy? I don’t even have a Best Buy near me. […]
CG in Colorado said: “Just gotten an email saying that my credit card was charged, but that some information was not matching. I cancelled my Best Buy card about a year ago. I’ve called the number they provided on my answering machine, and left voicemail, and an email stating that any charge […]
EI in Oklahoma said: “I received a phone call from HSBC account collections regarding my overdue balance on a Best Buy Credit Card. I explained to the caller that I was not the person, they had the wrong person, as although the last name was the same, the first name was not the […]
DL in Virginia said: “I mailed my October payment by check to HSBC Mortgage Services Sept. 29, 2008. The payment posted to my checking account Oct. 9, 2008. Today is Nov. 3, 2008 and still October’s payment has not been credited to my HSBC mortgage account. HSBCÂ’s customer service has been calling me frequently […]
TB in Michigan said: “Lost mortgage due to HSBC-BEST BUY credit report. They refuse to correct error. Problem first appeared in 9/08 credit report. Called HSBC, was told they would correct but they never did anything but LIE. Now they indicate my account was placed for collection in 2005! THIS IS […]
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
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