AC in Pennsylvania reports: “Our Hsbc loan has been nothing but problems. HSBC went back and changed our payment amount from $785.85 to $907.00 6 months after the payments were already made. From the time they bought our loan they told us we were 2 months behind but we only had the […]
Some lenders want borrowers to pay Private Mortgage Insurance to insure the lender against losses if they don’t put 20 percent down. But their lender didn’t require that of the Pittses. Instead, Beneficial Mortgage, the company handling the first refinance of the house in 2000, sold the couple life and disability insurance, which aren’t […]
JF in Pennsylvania sent this report, which we publish in both of our blogs: “How household Financial gets their mortgage customers and makes money? As you probably already know HFC/Beneficial send out live checks in the mail to thousands across the USA monthly. These range from anywhere from 5k, 7k, 10k. They are at […]
BB in Texas says: “HSBC employs the rudest customer service agents that I have ever dealt with. But that is an entirely different story. HSBC claims that I signed up for electronic bills. They also claim that I signed up for some sort of insurance on my payments. I am 41 […]
NP in Tennessee said: “Several years ago, I bought a satellite receiver system. This was before the digital satellite systems we have now. The financing was arranged through EchoStar and GMAC. The original principle was $2800 for the system and installation, and the monthly payments were guaranteed to be under $70. It was my […]
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.