JA in Arizona said: “I have had an excellent credit history and have always made more than the minimum. The amount due was the same for the last 8 months. I received notice on the day the bill was due that I had a late fee. I checked and the […]
PL in New Mexico said: “While stationed in Utah Feb 2007 my wife and I purchased two Suzuki ATV’s they were financed through HSBC Suzuki. We thought everything was fine until in June 2007 I received a phone call stating I owed $298.00 for late fees. I asked how could my payments be late […]
JF in Virginia said:
“Back when we were desperate to refinance because we had a hardship we decided since we had a loan with Beneficial (subsidairy for HSBC) we would go with them again. At the time were facing foreclosure possibly and had late fees that we were getting behind in. So I called […]
A friend in Virginia said this about attempting a short sale and his dealings with HSBC:
“Through job loss and a long period of serious illness that had a devastating impact on our finances, my wife and I found ourselves in a situation where we feared we would not be able to continue paying for our […]
TY in Virginia said: “I just closed to major credit cards with HSBC, because they posted payments “1″ day late and my payments were sent or made on line well in advance. I just opened an account with Boscov’s to get the 20% discount on a purchase, just found out that HSBC owns […]
AB in Ohio said: “HSBC NV has made 22 requests for my credit history between July 2006 and Sept 2007. Who are they, why do they keep checking my credit history and why did they all of a sudden stop? I am trying to re-establish my credit after a (medical) bankruptcy and have […]
CB in Australia said: “I have only just become aware of the recent action against HFC in the UK, in relation to the selling of consumer insurance. I was wondering whether HFC was the company that operated in Australia as “HFC Financial Services” until the early 1990s. In the late 80s, Consumer […]
MG in Illinois said: “After purchasing a TV from Tweeter on a 27 month same as cash promotion, HSBC is trying to collect the accrued interest stating that because I missed a payment in July the errear voided the promotion. I spoke with customer service in the Later part of July and was told […]
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.