AC in Ohio said: “Like others I too, signed up for account secure when I received my cards. However, when I became unemployed because of downsizing, and called to activate my benefits, I was told by HSBC that I did not work enough hours. I found out in the application process to activate my […]
JB in Arizona said: “I did not receive a bill from HSBC Finance for 4 months and did not realize it because I pay so many cards a month. One day i get a email from them saying I am over my limit, so i call right away and confirm my address and […]
SK in Kentucky said: “Here is a copy of our 5th and most recent letter we sent last week to Beneficial/HSBC. We got the wording from another watchdog site and the HUD website:
Dear Beneficial/HSBC;
This is a “Qualified Written Request” under Section 6 of the Real Estate Settlement Procedures Act (RESPA). We are writing to […]
SD in Washington said: “Orchard Bank credit insurance consumer rip-off. I was high pressure sold this insurance when I got my master and visa cards last May. After getting approved for SSDI in record time, 6 months, I applied for debt cancellation. After going to 2 doctors, filling out several forms and […]
WM in Ohio said: “This covers 3 topics, the future of HSBC, HSBC insurance and customer responsibility. At this point, HSBC in USA plans on FHA loans and adding Auto Finance to states that currently don’t offer it. I’m not certain that this will save their financial woes in the US.
On the insurance matter, […]
RG in New Jersey said: “I make my payments online every weeks and they hold the monies for an average of 2 weeks. The money comes out of my bank on the day I set up the payment, every time I call them to question that they don’t have an explanation. All […]
PB in Wisconsin said: “I went on line two days before my bill was due to pay it and was told that I had to pay a $39.00 LATE FEE because they can’t get to all of the on line payments in a timely manner so you have to pay on line at least […]
TY in Virginia said: “I just closed to major credit cards with HSBC, because they posted payments “1″ day late and my payments were sent or made on line well in advance. I just opened an account with Boscov’s to get the 20% discount on a purchase, just found out that HSBC owns […]
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
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